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Our Corporate Values
  • Meeting customers’ requirements from the simplest to the most demanding on an ongoing basis.
  • Consult and carefully listen to clients ideas and viewpoints as they remain key.
  • Seek & achieve the highest standards of excellence.
  • Abide and meet time & space conditions.
  • Continuously learn, develop and improve to reach industry's best practice.
  • Include our workforce, strategic & tactical in the decision making process.
  • Constructively confront and solve problems.

Through the above, SPEC seeks to:

  • Continuously improve the customer perceived value of our products/services, processes and people

  • Continuously improve our efficiency in performance of business activities

  • Continuously reduce cost by doing business and offer cost effective business models and solutions to our customers

  • Continuously develop various unique processes and procedures that produce quality and consistent performance according to our customer needs. All our functions are continuously analyzed and refined, with ongoing improvements in the areas of delivery improvement, Quality, cost and productivity that ultimately benefit all our customers.

 

SPEC on Quality

SPEC’s management is committed to the integration of quality principles into all of its management systems. We have established a Quality policy that we strictly respect and that we have embedded in our entire Business Units specifics.

 

 

SPEC Quality Management System

SPEC implemented a flexible quality management system architecture based on SPEC’s mission, vision, corporate values, quality and human resources. This architecture encompasses a wide range of mature and robust systems and processes, and enables SPEC to provide responsive support to customers.

 

Design and Development Quality

At SPEC, we design and develop various types and ranges of products & services according to the customer requirements which meet national and international standards. Our entire designs of solution are validated by our Structural Management on all levels of production, to perfectly meet business imperatives.

 

Material & bought out items quality

Stable and predictable quality, availability, and cost-effectiveness of incoming material and items were critical for our factories and services business units to operate smoothly and deliver products/services that meet customer satisfaction. Central purchase wing, Quality and business units purchase team’s works closely with our suppliers to accomplish this mission.

 

Manufacturing quality systems

SPEC manufacturing units uses issue prevention and CAPA as its main approach in providing quality products. This is evident in the use of the control plans and Quality plans. Based on the project or customer requirements, product/project specific quality plans are developed and followed.

 

Subcontractor / Outsourcing Quality

SPEC Business Units uses subcontractors to perform some of the project/manufacturing process steps, including towers fabrication, civil works, erection & painting of the towers and installation services. Potential subcontractors are evaluated on their ability to meet technical, business and quality requirements. Only suppliers who meet SPEC requirements are approved to provide the services. All subcontractors’ works and services are executed under the direct supervision of our teams. Once the subcontractor is approved and qualified, their performance will be monitored by project and quality teams through site audits and improvement areas will be identified. Sub contractors periodical business reviews and rating process assures good communication and alignment on trends and requirements.

 

Quality Teams/Customer support

The SPEC quality teams support and ensure the purchased product verification, in-process inspection, validation and final inspection activities based on quality and control plans. The following are the value-added service and supports to our customers. SPEC listens to its customer’s voices and understands their expectations through periodical interactions and customer satisfaction survey program.

 

Product / Services Warranty:

SPEC products/services, as well as all of our products and services, have a warranty whether produced by or purchased directly from SPEC.

  

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